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Purpose of this Accessibility Statement


This Accessibility Statement explains how Marah Heating Services aims to make its website accessible and easy to use for everyone, including people with disabilities. It outlines the steps we take to improve accessibility, any known limitations, and how visitors can contact us if they experience difficulties accessing or using any part of the website.

Accessibility Statement

Last updated: 16 August 2026
 

Marah Heating Services is committed to making our website accessible and easy to use for as many people as possible, regardless of ability or the technology they use to access it.
 

This accessibility statement applies to the Marah Heating Services website:
 

www.marahheating.co.uk
 

1. Our commitment to accessibility
 

We aim to make our website accessible and usable for all visitors.
 

Where reasonably practicable, we aim to follow recognised accessibility principles and the Web Content Accessibility Guidelines (WCAG).
 

We are continually working to improve the accessibility, usability and overall experience of our website.
 

2. Accessibility features
 

We aim to ensure that our website:
 

  • Uses clear and understandable language

  • Has a consistent and straightforward layout

  • Uses appropriate headings and page structures

  • Provides sufficient contrast between text and backgrounds

  • Can be navigated using standard website navigation

  • Uses descriptive labels for links and buttons where appropriate

  • Provides alternative text for images where appropriate

  • Can be accessed using commonly used web browsers and devices

  • Allows visitors to contact us by methods other than navigating the website where reasonably possible
     

Our website is hosted and built using Wix, which provides a number of built-in accessibility features and tools.
 

3. Known limitations
 

Although we aim to make our website as accessible as reasonably possible, some parts of the website may not fully meet all accessibility requirements.
 

Potential limitations may include:
 

  • Third-party content or services that we do not directly control

  • Embedded content or functionality provided by external services

  • Older content that may not have been created with current accessibility standards in mind

  • Occasional accessibility issues resulting from changes to the website, Wix platform or third-party services
     

We will consider accessibility when making significant changes to the website and will make reasonable efforts to address accessibility issues that are brought to our attention.
 

4. Alternative ways to contact us
 

If you have difficulty accessing information on our website or using any of its features, please contact Marah Heating Services.
 

We will make reasonable efforts to provide the information or assistance you require in an alternative format or through another suitable method where possible.
 

You can contact us using the contact details provided on our website:
 

Website: www.marahheating.co.uk
 

5. Reporting accessibility problems
 

We welcome feedback about the accessibility of our website.
 

If you experience an accessibility problem, please let us know, including:
 

  • The page or feature you were trying to use

  • The problem you experienced

  • The device or browser you were using, if known

  • The type of assistance or alternative format you require
     

We will consider your request and aim to respond as soon as reasonably practicable.
 

6. Accessibility standards
 

We aim to improve the accessibility of our website in accordance with recognised accessibility best practice, including the Web Content Accessibility Guidelines (WCAG).
 

Accessibility standards and guidance may change over time, and we will review our website periodically to identify opportunities for improvement.
 

7. Enforcement
 

As a private business website, the legal accessibility requirements that apply to public sector websites and mobile applications may not necessarily apply to Marah Heating Services.
 

Nevertheless, we are committed to providing an accessible and inclusive website and will take reasonable steps to address accessibility issues.
 

8. Changes to this statement
 

We may update this Accessibility Statement from time to time as our website develops or accessibility requirements and best practices change.
 

Last updated: 16 August 2026
 

Marah Heating Services
Website: www.marahheating.co.uk

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